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Privacy Policy

Your privacy matters. Here's how we protect your information

Last updated: November 29, 2025

At Unstuck ADHD, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

Information We Collect

Personal Information

When you make a purchase or create an account, we collect:

  • Name and email address
  • Payment information (processed securely through our payment providers)
  • Billing address

Usage Information

We automatically collect certain information when you visit our website:

  • Browser type and version
  • Device information (type, operating system)
  • IP address and general location
  • Pages visited and time spent on our site
  • Referring website addresses

How We Use Your Information

We use your information to:

  • Process transactions - To complete your purchases and deliver digital products
  • Communicate with you - To send order confirmations, product updates, and customer support
  • Improve our services - To understand how our website is used and make improvements
  • Send marketing emails - To share helpful content and updates (you can unsubscribe anytime)
  • Prevent fraud - To detect and prevent fraudulent transactions and protect our users

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Provide personalized content
  • Keep your account secure

You can control cookies through your browser settings. For more detailed information, please see our Cookie Policy.

Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Payment processors - To process your payments securely (e.g., Stripe, PayPal)
  • Email service providers - To send you emails and newsletters
  • Analytics providers - To understand website usage and improve our services
  • Legal authorities - When required by law or to protect our rights

Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data, including:

  • Secure SSL/TLS encryption for all data transmission
  • Regular security audits and updates
  • Restricted access to personal information
  • Secure payment processing through trusted providers

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

You have the right to:

  • Access your data - Request a copy of the personal information we hold about you
  • Correct your data - Update or correct any inaccurate information
  • Delete your data - Request deletion of your personal information
  • Opt-out of marketing - Unsubscribe from marketing emails at any time
  • Export your data - Request a portable copy of your data

To exercise any of these rights, please contact us at support@unstuck-adhd.com

Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. When your information is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a notice on our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Have Privacy Questions?

We're here to help you understand how we protect your information.